Returns & Exchanges
At Endy, we want you to love your home as much as we do, which is why we offer a risk-free trial period and a straightforward return process. If your purchase isn't the perfect fit, we are committed to making the return or exchange experience as seamless as possible.
Initiate Your Request
Log into your account or visit our returns portal with your order number and zip code to start the process within your trial period.
Prepare for Pickup
For large items like mattresses, we will coordinate a local charity partner or removal service to pick up the item directly from your home at no cost to you.
Pack Small Items
For accessories and bedding, simply print the prepaid shipping label we provide and drop the package off at any authorized courier location.
Receive Your Refund
Once the item is picked up or received at our warehouse, we will issue a full refund to your original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing