Frequently Asked Questions
Everything you need to know about bringing comfort home.
What is the 100-night trial period?
We want you to love your purchase. You can test our mattresses and bedding in your own home for 100 nights. If you are not completely satisfied, we will arrange a free pickup and provide a full refund.
How long does shipping take?
Most orders are processed within 1-2 business days. Depending on your location, shipping typically takes between 3 to 7 business days. You will receive a tracking number as soon as your order leaves our warehouse.
Are your mattresses shipped in a box?
Yes, our mattresses are compressed and rolled using state-of-the-art technology to fit into a manageable box. This makes delivery easier and reduces our carbon footprint during transport.
Do you offer financing options?
We believe everyone deserves a good night's sleep. We partner with flexible payment providers to offer 0% APR financing and monthly installment plans at checkout.
How do I care for my Endy products?
Most of our bedding and mattress covers are machine washable. We recommend washing on a cold, gentle cycle and tumble drying on low to maintain the integrity of the fabrics.
What kind of warranty is included?
Our mattresses come with a comprehensive 10-year limited warranty that covers manufacturing defects and structural issues, giving you long-term peace of mind.